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According to an article in a Milwaukee business journal, current estimates of the number of Americans suffering from food allergies is in the range of 11 million. But it isn't always easy for them to find a safe meal when they go out to eat. Unlike packaged food, restaurant food is under no requirement to list allergens outright. Instead, many customers have to rely on the word of a server or chef to find out if the meal is safe for them to consume.
But a few restaurants are trying to change the way they handle food allergies, creating special menu items that eliminate the risk of contamination. Still others conduct extensive employee training on the topic and some require that the chef speak directly with customers with food allergies. This kind of sensitive treatment isn't just good news for people with food allergies, either; it's also good for business.
Do you have a protocol for accomodating people with allergies? As the number of people with food allergies increases, a system for serving this important group of customers will become more and more essential to a restaurant's continued growth.
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Tags: allergies, food safety, menus |
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Categories: Food Safety, Customers, Business Resources, Trends, nutrition |
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