Fine china dinnerware leaves a lasting impression on your customers. Serving your patrons on china tableware gives the impression of quality and class—unless your china plates are chipped, your china mugs are cracked and the surfaces of your china serving dishes are worn.  If your china dinnerware sets are in poor condition, you are sending your customers a different message. Here are some common problems and solutions to care for your fine china tableware.

If you notice many rim chips on your china:

• Do not stack china mugs

• Check that china tableware is being dried on proper dish racks

• Line your soak sink

• Watch for overlapped china plates in dishwashing machine

• Be careful about mixing heavyweight and lightweight bodied china in dishroom

• Look for improper bus tub loading

If you notice a lot of surface wear:

• Minimize use of metal sponges

• Never use metal sponges on china. 

• White plastic sponges are made for ceramic dinnerware

• Unload china dinnerware from the dishwashing machine one piece at a time

• A quiet dishroom is evidence of longer dinnerware life

If you notice too much breakage:

• Avoid roughly placing china dishes in soaking tubs

• Always hold item using handle

• Check for improper rack height

• Use compartment racks for storage

• Be sure trays, not hands or arms, are carrying plates to the table

• Avoid thermal shock conditions, such as taking dinnerware from the freezer to oven to a cold surface. 

• Do not heat dinnerware over an open flame

Most importantly, invest in quality china dinnerware and replace as necessary. Your customers will appreciate the high quality experience.