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Top 3 Reasons Restaurant Patrons Do Not Return
Cintas Corporation recently conducted a survey on the factors that prevent patrons from returning to a restaurant. The results of the survey identified dirty dishes, unpleasant odor and dirty restrooms as the top three reasons that a consumer would never return to a restaurant.
In fact, all three perceptions of restaurant cleanliness rated higher than poor service when choosing whether to return to a restaurant. According to the survey, when asked what experiences would make adults likely to never eat a restaurant again, they reported as follows: • Unclean Dishware - 86% • Unpleasant Odors - 85% • Dirty Restrooms - 75% • Unclean Tables - 74% • Poor Service - 74% • Dirty Floors - 68% • Poor Staff Appearance - 65% • Dirty Glass and Windows - 51%
In addition, the survey discovered that 86% of those surveyed equate the cleanliness of a restaurant’s restroom with the cleanliness of its kitchen. Even the cleanest of kitchens can be negatively perceived if a restaurant does not have a proper restroom maintenance program in place.
Visit our Janitorial Equipment and Supply department for all of your restaurant cleaning needs. For more information on the survey please visit Restaurant News Resource.
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Tags: janitorial equipment, janitorial supply, restaurant news |
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Categories: Janitorial Equipment and Cleaning Supplies, News |
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