Privacy Policy

How Serv-U Protects Your Online Privacy

Serv-U is a firm believer in the protection of its online customers' privacy. We have implemented a number of procedures and policies which are designed to protect your personal information while using our online services.

Serv-U has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site.

Our site uses an order form for customers to request information, product, and services. We collect visitor's contact information (like their names, address, telephone number and e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. Financial information that is collected is used to bill the user for product and services. If you choose a third-party billing option, financial and personal information will be provided to the billing company. We use your IP address to help diagnose problems with our server, and to administer our Web site. Our site uses "cookies" to keep track of your shopping cart.

• Whenever sensitive personal or financial information is transmitted, it is sent via secured connection directly to our server using secure sockets layer (SSL) technology. This is the most successfully used method of ensuring private, secure transmission of personal information over the Internet.
• Our online systems do not relay or retransmit your information --when you send personal information using our online ordering system, it is directly passed to our protected database servers.
• E-mail addresses are collected only for the purpose of contacting you in the future. We WILL NOT sell or rent your e-mail address to other companies or individuals.
• We do not collect the personal information for children under the age of 13. We are prohibited from conditioning a child's participation in an activity on the child disclosing more personal information than is reasonably necessary. In cases where we have inadvertently collected personal information of a child, the parent can always review this information, choose to have this information deleted from our records and refuse to permit further collection or use of this information.
• We may use third party services to monitor certain pages of our site for reporting statistics. These services may use cookies or other methods to compile anonymous statistics. No personally identifiable data is collected by or transferred to third parties.
• We do occasionally share portions of our customer postal mailing list with trusted and approved high-quality companies. We choose these companies on a very high standard and will only allow postal mailings for offers which we feel you may be interested in. We never sell or rent e-mail addresses, phone numbers or financial information.

This site gives users the following options to not receive future communications.

1. You can send e-mail to servusales@servu-online.com
2. You can send mail to the following postal address:

Serv-U, PO Box 6748, Champaign, IL, 61826

3. You can call the following telephone numbers: 800-797-3788 or 217-359-3788.

Serv-U respects its customers' privacy and works diligently to protect it.

Material changes to Serv-U's privacy policies will be posted in this Privacy Statement.

This Privacy statement became effective on 10/14/04.

Shopping From Serv-U Is Secure and Safe

Serv-U uses the latest data encryption technology to ensure that your credit card information is safe when using our online ordering system. Secure Socket Layer (SSL) is a high-security feature built into major browsers such as Internet Explorer and Netscape. Serv-U fully utilizes this feature whenever credit card information is transmitted.

When you send your credit card information, it is scrambled in such a way that only Serv-U can receive and decode it, thus ensuring safety and confidentiality.

You can tell when secure mode is activated by noting a gold lock or key on your browser's taskbar which indicates that you are in a secure area of our system. When you see this lock icon, you will know that your data is being completely safeguarded.

Ordering from the Serv-U online shopping system using your credit card is actually safer than using your card at a restaurant.

All of these security measures virtually guarantee that your data is safe. As an added measure of protection, however, U.S. consumer protection laws protect you against the unauthorized use of your credit card. Under federal law, if someone you have not authorized does use your credit card number, your liability is limited to $50 no matter how much is charged to your account. Contact your credit card issuer for details.

Online security is a top priority at Serv-U. You can be certain that your credit card information is safe and secure when ordering through our World Wide Web site.