WHAT’S IN STORE FOR YOU AT SERV-U Located across Illinois in Champaign, Peoria, Rockford and Springfield, our retails stores offer you the opportunity to browse an extensive selection of our most popular items and speak directly with our knowledgeable staff.
LARGE INVENTORY AVAILABLE Our retail stores are supplied by our 65,000 square foot Champaign warehouse, allowing us to keep plentiful inventories on store shelves. If you don’t see something in our store, just ask a salesperson for more information. There is a good chance we will have it in the warehouse and can easily retrieve it for you, or deliver it within a couple days. If it is an item that is typically shipped directly from the manufacturer, we will be happy to give you a lead time estimate.
“In the stores we strive to stock products that customers need right away, like thermometers, food pans and even reach-in refrigerators. But having a large inventory nearby in Champaign really allows us to provide them with anything they could need for their operation.” - Mary Reale, General Manager
HANDS-ON SHOPPING EXPERIENCE Many times it can be difficult to make a purchase decision without having direct access to the products. We offer a wide variety of equipment, supplies and furniture in each location so you can easily compare different options and have confidence in your selection. Our sales team will be happy to discuss key features of equipment, present tabletop options with a variety of glass, china and flatware samples, or help you choose furniture that will best suite your décor and type of operation.
INDUSTRY EXPERIENCE & KNOWLEDGE Beyond the opportunity to browse our selection of restaurant equipment and supplies, when you visit one of our retail store locations we will be able to have a face to face conversation where we can discuss your particular needs and offer possible solutions. Serv-U has been in the foodservice industry for over 20 years and we have the experience to help you whether your project is large or small. We understand the challenges you face with budget constraints, health codes and facility limitations. Our goal is to provide you with the best piece of equipment or product that will exceed your expectations while adhering to any constraints you may have. This is why we offer top quality products from the strongest and most recognized brands in the industry at competitive pricing.
“Our company is committed to training and education. We are consistently building upon our knowledge of product specifications, industry trends, restaurant design, and food safety requirements. This allows us to best serve our customers by not only being their resource for products, but also for insight and guidance. The ability to collaborate with our customers in person is one of the key benefits of our regional stores.” – Jill Kirby, Marketing Manager
As a member of the SEFA buying alliance, we have access to products from over 100 manufacturers and can easily provide you with a quotation on items that are not typically displayed in our catalog, online or inventoried in our warehouse. We understand that your needs are unique and we want you to have the opportunity to purchase a product that will provide you years of dependable service and help you conduct business most effectively.
DESIGN AND CONSULTATION SERVICES If your project requires special services, such as AutoCAD drawings or equipment staging and set-in-place, we can help as well. We have experience working on projects in both the private and public sector. Additionally we are happy to provide design and consultation services to help you discover the best way to maximize your space. This is available to both new openings, as well as currently operating locations preparing for a remodel or expansion.
“Our number one priority is to offer solutions to our customers, no matter the size or scale of the project. We want to help them do business more easily and effectively.” – Chad Hemming, Vice President
Serv-U also offers a product consolidation service, deliver service and HACCP reviews. As an EnergyStar Partner and an Ameren Act on Energy Program Ally we are trained to help you maximize potential energy efficiency incentives which can save you money up front and over the lifetime operation of Energy Star equipment.
EVERYONE IS WELCOME Serv-U is open to both commercial and residential customers, and provides restaurant quality equipment and supplies to everyone from the professional chef working at a five star restaurant to the home gourmet wishing to create the five star dining experience in their own kitchen. We also have bi-lingual Spanish-speaking sales people on staff, and strive to make every shopping experience productive, pleasant and convenient.