Avoiding Glassware Shock

The glassware in any restaurant or bar gets used quite a bit. If proper precautions are not used when handling glassware, then glassware can be a big expense for many restaurants and bars. According to Libbey® the most common causes of damage to glassware include thermal shock and mechanical shock.

Thermal shock is the result of glass experiencing a sudden temperature change. Glass holds temperature, and a rapid change in temperature can cause enough stress to result in breakage. For example, a glass that has held ice cannot go directly into the dishwasher; a glass war from the dishwasher should not go directly into service; and cold water or ice should not be put into a warm or hot glass or cup. In all cases, the glass needs to reach room temperature before being taken to the other extreme, and the thicker or heavier the item, the more time is needed. Cracks that result from thermal shock usually form around abrasions caused by mechanical impact, increasing the chances of breakage.

Mechanical shock in glassware is the direct result of contact with another object, such as a spoon, a beer tap, another glass, or a piece of china. This kind of contact can cause a minute abrasion, invisible to the eye, but a source of weakness in the glass, making it more susceptible to bre

Tips on Glassware Handling

One of the most important merchandising tools used by restaurants and bars is glassware. Glassware needs to be properly handled and maintained at all times. Proper handling will ensure less breakage and damage, resulting in higher productivity and lower incidences of injury accidents.

Below are some general guidelines from Libbey® on how to properly handle glassware:

• Keep adequate supplies of glassware in order to prevent recently washed items from going directly into service.
• Place guides on scrap tables for bussing staff to place glass, china, and flatware in separate areas.
• Check dishwasher temperature twice daily.
• Replace worn glass washer brushes.
• Instruct bussing staff to BE QUIET. No one wants to eat in a noisy place. This will cut down on breakage of glassware, as well as help create a pleasant, quiet atmosphere.
• Never put cold water or ice into a warm or hot glass.
• Bus glassware directly into racks, or use divided bus trays with flatware baskets.
• Color code racks for different glass, china, and flatware items.
• Remove severely abraded glass from service.

Do You Have Enough Table Service?

Knowing how much restaurant glassware, bar glassware, china dinnerware and restaurant flatware to have on hand can be challenging. Fortunately Libbey Inc. has created a series of table service guides to help you estimate your needs.

Check out the links below to make sure you have enough table service for your restaurant or bar:

Libbey’s Bar Glassware Guide – http://www.libbey.com/content/view/101/181/

Libbey’s Restaurant Glassware Guide - http://www.libbey.com/content/view/102/182/

Libbey’s China Dinnerware Guide - http://www.libbey.com/content/view/103/184/

Libbey’s Flatware Guide - http://www.libbey.com/content/view/104/185/

Proper Handling of Glassware

Proper restaurant glassware handling can reduce breakage and damage. There are two primary types of damage to restaurant glassware – thermal shock and mechanical shock.

Thermal shock occurs when restaurant glassware experiences a sudden, drastic temperature change. Glass is known for holding temperature, and a rapid change in temperature can cause enough stress to result in breakage.

Mechanical shock in restaurant glassware occurs when a glass comes into contact with another object such as a spoon, a beer tap, another glass or a piece of china. This kind of contact can cause minuscule abrasions to your restaurant glassware, invisible to the eye, but over time these abrasions can cause permanent weakness to your restaurant glassware.

Below are some tips for extending the life of your restaurant glassware:

• Never pick up restaurant glassware in bouquets.
• Always use an ice scoop with your restaurant glassware. Never scoop ice with the glass itself.
• Never stack restaurant glassware.
• Before pouring a hot beverage into a glass, preheat the glass with hot water.
• Never let restaurant glassware come into contact with a beer tap.
• Always have an adequate back-up supply of restaurant glassware for rush periods.
• Avoid glass-to-glass contact, especially while stored in overhead glass racks.
• Always handle restaurant glassware gently.
• Be sure to inspect restaurant glassware often for abrasions, cracks and chips.
• Never put flatware into restaurant glassware.
• Never overload bus trays with restaurant glassware.
• Always remove each piece of restaurant glassware from bus trays one at a time.
• Always use correct dish racks for each type of restaurant glassware.